Effective Date: December 29, 2025
At Black Sparrow Agency, your privacy is our priority. We are committed to protecting the personal information and creative assets you share with us. This policy outlines our practices regarding data collection and usage for both our Creative Services and Digital Products.
1. Information We Collect
- Personal Information: Name, email address, and contact details used for communication or purchasing products.
- Creative Assets: Raw footage, logos, and scripts shared specifically for video production projects.
- Order Details: Information about the digital products (Plugins) you have purchased to facilitate delivery and support.
- Technical Data: IP addresses and browsing behavior for website optimization.
2. How We Use Your Information
- Service Delivery: To execute video editing, motion graphics, and deliver project files.
- Product Delivery: To send download links and license keys for purchased digital products.
- Communication: To provide project updates, respond to inquiries, and notify you of important product updates (e.g., new plugin versions).
3. Data Protection
We use industry-standard encryption (SSL) to ensure your footage and communication remain secure.
- Secure Payments: We do not store your credit card or payment information directly. All transactions are processed through secure third-party payment gateways.
- Asset Security: Client footage is stored securely and deleted after project completion and the agreed-upon backup period.